Vapi

Build and deploy customizable AI voice agents for sales and support.

Vapi interface

Vapi is developer infrastructure for voice agents: speech recognition, the model, speech synthesis and telephony wired into one pipeline you configure rather than assemble. What it is really selling is the hard part — sub-second turn taking and graceful handling of a caller interrupting, which is what separates a usable voice agent from an unbearable one. That leaves you the design work: what the agent may do, when it must hand off to a human, and what happens when it mishears.

Best for

  • Developers building voice agents
  • Phone-based support and intake flows
  • Automating repetitive inbound or outbound calls

Key features

  • APIs for speech, model and telephony as one pipeline
  • Interruption handling and low-latency turn taking
  • Tool calling so an agent can act mid-conversation

Why it matters

It handles the latency and interruption plumbing that makes voice agents hard, leaving you the conversation design.